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Hey, How can we help you?

  • Q:

    What devices can be powered by BlackBee 1000?

    A:

    Please note that the total output power of BlackBee 1000 is 1000W, which means it can power any device under 1000W.


  • Q:

    Can my BlackBee 1000 be recharged while using?

    A:

    Yes, BlackBee 1000 supports pass-through charging which allows you to charge it while using it.


  • Q:

    Can my BlackBee 1000 be used as UPS?

    A:

    No, the BlackBee 1000 can't be used as UPS (Uninterruptible Power Supply). You need to press the power button to turn on the AC/USB /DC output, and it can't be turned on and off automatically.


  • Q:

    How long can BlackBee 1000 support my devices?

    A:

    Working time =1036Wh* 0.9 / operating power of the devices you are using.


  • Q:

    Any MPPT controller in my BlackBee 1000?

    A:

    All AlphaESS energy storage systems have built-in MPPT controllers including BlackBee 1000.


  • Q:

    How do I know my BlackBee 1000 is recharging?

    A:

    You need to check if the LCD Battery Display showing the input power (watts). If so, this means your BlackBee 1000 is charging.


  • Q:

    Can I keep the BlackBee 1000 charging all the time?

    A:

    Technically, it is possible to keep the BlackBee 1000 charging all the time. However, it is not recommended to do so. Overcharging is harmful to the battery and can significantly impact its lifespan. Additionally, it might pose a safety risk to the user.


  • Q:

    Can I use the BlackBee 1000 at home?

    A:

    Yes, you can. It is 100% safe and reliable for indoor use.


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Beware of the Brand
Infringement of AlphaESS

Recently, a severe infringement and fraud issue has caught our attention. A FAKE application with a FAKE logo, a FAKE website https://www.alphaessinvest.com/ and even FAKE videos under the name of AlphaESS are now spreading all over India, attempting to seduce people to invest money in energy storage systems by using a FAKE AlphaESS logo and real AlphaESS products photos.

It's obvious that they are looting money by using a FAKE AlphaESS brand and have seriously violated the intellectual property rights of AlphaESS.

AlphaESS shall spare no efforts and no costs to go against the violation by all means legally before more people get deceived.

Full Declaration

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